Department Sales and Merchandiser

The salesperson is a worker who is directly involved with customer sales and service in a specific department. Always near their department their job is to sell their products and assist customers with questions. These department workers also work (pricing, cleaning-up,..) their department, preparing items for sale. Students with good communication skills work well. Experience at a part-time retail job would be helpful. A strong curriculum emphasis in English, and Speech is suggested.   


  • Knowledgeable of proper customer approach and selling techniques.

  • Answers customer's questions regarding merchandise, pricing, and service.

  • Exhibits knowledge of merchandise features and benefits.

  • Familiar and able to apply methods of overcoming customer objections.

  • Assist customers in locating requested merchandise.

  • Assist the shift cashier by bringing merchandise to the register and then bagging it after purchase.

  • Assists cashier with price and SKU information.

  • Suggests newly arrived merchandise to customers.
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  • Suggests related items to the original purchase to increase the sale.

  • Knowledgeable of prices in the store.

  • Maintains stock levels for department.

  • Receives, counts, verifies, and records all incoming department merchandise. 

  • Marks merchandise with appropriate tags and or scan labels.

  • Assists Dept. Mgr. on prices  according to department margins/mark-ups. 

  • Places stock neatly in department allocated space in the store and storage areas.